Get everything ready for usability testing so the participant’s experience is seemless.
Define testing objectives
Figure out what you’re testing and why that scenario needs to be tested.
Determine flows & scenarios
Figure out what scenarios and flows should be tested.
Define the device & technology necessary to execute the tests.
Pre-plan the instructions for participants in plain language.
Determine what people would be helpful participants.
Try to avoid skewing the results with your personal opinions.
Observe the tests and listen for their feedback.
Observation results document
Use a copy of this document for every task & scenario to be tested.
№ User Facilitator observations Participant feedback 1 2 3 4 5